SlotBunny Privacy Policy
Welcome to SlotBunny, operated under the laws of the United Kingdom. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you access our website slotsbunny.uk and use our services. By using our platform, you agree to the terms outlined here. If you do not agree, please do not use our services.
1. Data Controller
The data controller responsible for your personal information is SlotBunny Ltd, registered in the United Kingdom. Our registered office address is 10 Queen Street, London, EC4N 1TX, United Kingdom. For any privacy-related inquiries or to exercise your data protection rights, please contact our Data Protection Officer at [email protected].
2. Information We Collect
We collect and process the following categories of personal data to provide and improve our services:
- Full name and date of birth to verify age and identity
- Contact details including email address, phone number, and postal address
- Account registration details and profile information
- Payment and transaction data including deposits, withdrawals, and payment methods
- Technical information such as IP address, device type, browser details, and location data
- Usage data including how and when you interact with our website and services
- Verification documents submitted for identity checks and compliance (e.g., passport, utility bills)
- Information from third-party sources to support fraud prevention, credit checks, and responsible gambling
- Special category data (such as health information) only if you voluntarily provide it for responsible gaming purposes
3. How We Use Your Data
Your personal data is processed for the following purposes:
- To create, manage, and maintain your SlotBunny account
- To verify your identity and confirm you are over 18, as required by UK Gambling Commission regulations
- To process financial transactions securely and efficiently
- To comply with legal and regulatory obligations, including anti-money laundering and fraud prevention
- To provide customer support and respond to your inquiries
- To communicate important updates, changes to terms, and account notifications
- To personalise your experience and offer tailored promotions, bonuses, and competitions
- To conduct marketing activities, only with your explicit consent
- To analyse usage data to improve our services and website performance
- To monitor transactions and user activity for security and responsible gambling purposes
4. Legal Basis for Processing
We process your data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Gambling Act 2005. Our lawful bases include:
- Your consent, where applicable (e.g., marketing communications)
- Performance of a contract (providing access to our services)
- Compliance with legal obligations (e.g., identity verification, anti-money laundering)
- Our legitimate interests, such as fraud prevention, service improvement, and security
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described, or as required by law. Generally, data is kept for up to five years following account closure or last activity to comply with regulatory requirements, support investigations, or enforce our terms. Certain data related to self-exclusion or responsible gambling may be retained longer to meet regulatory obligations.
6. Marketing Communications
With your consent, we may send you marketing materials about SlotBunny offers, partner promotions, and relevant news. You can manage your preferences or withdraw consent at any time through your account settings or by following the unsubscribe instructions in our emails. We do not send marketing communications without your explicit consent.
7. Cookies and Tracking Technologies
SlotBunny uses cookies and similar technologies to enhance your experience. These include:
- Essential cookies necessary for website functionality and security
- Preference cookies to remember your settings
- Analytical cookies to understand site usage and improve performance
- Advertising cookies to deliver relevant promotional content
You can control or block cookies via your browser settings; however, some cookies are essential and cannot be disabled without affecting website functionality.
8. Sharing and Disclosure of Your Data
We may share your personal data with:
- Service providers such as payment processors, identity verification agencies, and software suppliers
- Regulatory authorities including the UK Gambling Commission and law enforcement agencies as required by law
- Third parties involved in fraud prevention and responsible gambling initiatives
- Other companies within the SlotBunny corporate group
- Any third party you have authorised us to share your data with
If your data is transferred outside the United Kingdom, we ensure adequate protection through standard contractual clauses or other approved safeguards.
9. Data Security
We implement robust technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments.
10. Your Rights
Under UK data protection laws, you have the following rights regarding your personal data:
- The right to be informed about how your data is processed
- The right of access to your personal data
- The right to rectification of inaccurate or incomplete data
- The right to erasure (“right to be forgotten”) in certain circumstances
- The right to restrict or object to processing where applicable
- The right to data portability
- The right to withdraw consent at any time without affecting prior processing
- The right not to be subject to automated decision-making with legal or significant effects
To exercise your rights, please contact us at [email protected]. We will respond within one calendar month as required by law.
11. Changes to This Privacy Policy
SlotBunny may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly. Continued use of our services after updates constitutes acceptance of the revised terms.
12. Complaints
If you have any concerns about our handling of your personal data, please contact us first at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK’s independent data protection authority, via their website at https://ico.org.uk.
13. Responsible Gambling
We are committed to promoting responsible gambling. If you feel you need support, please visit GamCare, the UK’s leading provider of information, advice, and support for problem gamblers.
Last updated: October 2024
